Senior Program Manager, Revenue Operations Job at sunday, New York, NY

RmhudGI0UXhVeGhpRG43SnovdnZjNXhTU2c9PQ==
  • sunday
  • New York, NY

Job Description

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.


About the Role

As Senior Program Manager, Revenue Operations at sunday, you are the operational backbone of our RevOps function - the execution orchestrator that makes everything ship.

You report to Lauren Mischke, Head of Revenue Operations, and work as her strategic right hand. You sit at the center of a function being actively rebuilt as a commercial systems and intelligence organization - owning sprint cycles, intake prioritization, documentation governance, and the cross-pillar operating cadence that lets the team deliver consistently and at scale.

This isn’t a back-office PMO role. You partner directly with leaders across Revenue Platforms, GTM Engineering, and Commercial Operations to ensure work gets sequenced, prioritized, and shipped. You join at the moment of build - not maintenance -and help define what “great” looks like at sunday RevOps.

Why this role stands out:

• This is a Priority 1 hire — you directly unlock the Head of RevOps’ capacity to lead strategically

• You join at the moment of build, shaping operating systems from scratch, not inheriting a bureaucracy

• You sit alongside leadership at the heart of a function that drives sunday’s commercial performance globally

Join early, grow fast, and shape the journey!

Key Responsibilities

Own the RevOps operating cadence - sprint planning, commit gates, weekly reviews, and retrospectives. You run the sprint board as the central system of record and ensure work releases in coordinated, predictable cycles across all pillars.

Own intake, prioritization & backlog governance - you triage incoming requests, route work to the right pillar, manage the backlog, and partner with the Head of RevOps on prioritization. You build the system that keeps intake from becoming chaos.

Drive documentation, change management & operational rigor - you govern documentation standards across the function, own change management for material systems and process changes, and build the operating playbooks that make RevOps repeatable and scalable.

Coordinate cross-pillar programs end-to-end - from Salesforce migrations to major GTM transformations, you sequence and deliver complex programs that span Revenue Platforms, GTM Engineering, and Commercial Ops.

Maintain stakeholder communication rhythms - you keep leaders across Sales, AM, CS, and Product informed and aligned. You translate executive priorities into program plans and make sure nothing falls through the cracks.

Audit and improve from day one - in your first 30 days, you map current intake mechanisms, sprint cadence, documentation state, and operating rhythms. You identify the top 5 gaps and come back with a clear 60-day plan to close them.

About You

Must-haves (non-negotiable):

  • 4+ years in program management, RevOps PMO, strategic operations, or a TPM-adjacent role

  • Proven track record owning sprint cycles, intake systems, or prioritization frameworks for a team or function

  • Experience operating as a direct partner to a Head of function or VP-level leader

  • Strong communicator - you translate complexity into clear executive communication and drive cross-functional alignment

  • Ownership mindset - you own outcomes, not tasks; company problems are your problems

  • You’ve built operating systems from scratch — not just maintained them in fully-formed organizations

Nice-to-haves:

  • Background in TPM, RevOps PMO, strategic operations, or scaled consulting

  • Experience supporting a RevOps transformation or function rebuild

  • Series B–D SaaS scale-up experience

  • Experience working across multiple geographies (US/EU) in async environments

  • Exposure to GTM engineering, systems architecture, or AI deployment programs (as a coordinator, not an executor)

What We Offer

  • Salary: : $120K–150K depending on profile and location

  • Stock Options

  • A great office in the heart of NYC, Chicago, Atlanta with a balance of in-person and remote work

  • Free Vacation Policy

  • 100% Employer-Covered Health Insurance

  • 401K Plan

Interview Process

  • Share your story: Application with resume

  • Let's get to know each other through a phone screen interview

  • Meet with the hiring manager

  • Impress your future colleagues with a case study

  • Meet with a Leader

  • Reference Checks (3 most recent managers)

  • Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).

Job Tags

Work at office, Remote work

Similar Jobs

NBCUniversal

Digital Media Producer (Part-time), NBC and Telemundo San Diego Job at NBCUniversal

 ...NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute...  ...people while under pressure Experience in editing video for web, social media platforms and TV Knowledge of laws of libel, slander and... 

Air Education Inc.

Online English Teacher (Contract) — U.S. Elementary Schools Job at Air Education Inc.

 ...high-quality literacy support and every teacher deserves the tools to make a lasting...  ...Responsibilities Deliver engaging online reading lessons via Zoom to groups of up...  ...meet every item: Bilingual (Spanish/English). Degree in education, English, literacy... 

Team Builder Recruiting

Framer / Installer Job at Team Builder Recruiting

 ...What You'll Do as a Framer / Installer: Prep job sites for fireplace or stove projects, including removing existing units. Frame & modify openings as needed to support new systems. Remove or work around materials such as stone or brick when required. Run... 

Carta Healthcare

TVT/LAAO Data Abstractor:Part Time Job at Carta Healthcare

 ...Join Our Team as a Clinical Data Abstractor at Carta Healthcare! Company: Carta Healthcare Inc. Position: Flexible Schedule...  .... is seeking talented individuals to join our growing team as Part-Time Clinical Data Abstractors ! Join our team at Carta Healthcare... 

Dog Daycare

Dog Daycare Supervisor Job at Dog Daycare

 ...Join Bark St as a Dog Daycare Manager At Bark St, we're dedicated to redefining urban dog care, and our state-of-the-art facility at 80 Maiden Lane is where this vision comes to life. We're committed to providing a safe, holistic, and nurturing environment for our canine...